PRIVACY AND COOKIES POLICY

Transcriptic, Inc. ("Transcriptic") is a biotechnology company providing robotic solutions for biology labs and as part of its business operates transcriptic.com, as well as autoprotocol.org, and may provide an option to access third party websites to which Transcriptic maintains no control. It is Transcriptic's policy to respect your privacy regarding any information we may collect while operating our websites. By using Transcriptic’s services, you consent to our use of your information in accordance with this Privacy and Cookies Policy. We will not use or share your personal information with anyone except as described below.

COLLECTION AND USE OF YOUR INFORMATION

Like most website operators, Transcriptic collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Transcriptic's purpose in collecting non-personally identifying information is to better understand how Transcriptic's visitors use its website.

Transcriptic also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on transcriptic.com blogs/sites; for visitors that sign up at transcriptic.com, user names and email addresses are collected; and for those that engage with the Transcriptic platform and use of Transcriptic’s services, additional information is collected including physical addresses, other personal and financial information as is necessary to deliver Transcriptic services (collectively, “Personal Data”). Transcriptic only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses Personal Data as further described below, except that commenter IP addresses are visible and disclosed to the administrators of the blog/site where the comment was left. 

We generally use Personal Data: to deliver and improve our services; to manage your account and provide you with client support; to perform research and analysis about your use of our services; to provide information about the services we offer that may be useful to you, to send notifications we may think are helpful to your business, to improve your user experience, our website or virtual applications and/or analytics; to diagnose or address technology complaints; to verify your identify and prevent unauthorized or illegal activity; to enforce or exercise any rights and responsibilities further outlined in our terms of service, found at:  https://learn.transcriptic.com/terms.

GATHERING OF PERSONAL DATA

Certain visitors to Transcriptic's websites choose to interact with Transcriptic in ways that require Transcriptic to gather personally-identifying information. The amount and type of information that Transcriptic gathers depends on the nature of the interaction. For example, we ask visitors who sign up at transcriptic.com to provide a personal name and email address. Those who engage in transactions with Transcriptic are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Transcriptic collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor's interaction with Transcriptic. Transcriptic does not disclose Personal Data other than as described below. And visitors can always refuse to supply Personal Data, with the caveat that it may prevent them from engaging in certain website-related activities.

AGGREGATED STATISTICS

Transcriptic may collect statistics about the behavior of visitors to its websites. Transcriptic may display this information publicly or provide it to others on an anonymized basis.

We may also collect, use and share "Aggregated Data" in, for example, reports on trends in the usage of its website or for any purpose. Aggregated Data may be derived from your Personal Data, but once in aggregated form it will not constitute personally-identifiable data for the purposes of the GDPR as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy and Cookies Policy. However, Transcriptic does not disclose Personal Data other than as described in this policy.

THIRD PARTY ACCESS AND PROTECTION OF PERSONALLY-IDENTIFYING INFORMATION

Transcriptic may disclose Personal Data only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Transcriptic's behalf for purposes of providing services available via Transcriptic's websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Transcriptic's websites, you consent to the transfer of such information to them.

Transcriptic will not rent or sell your Personal Data to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Transcriptic may disclose your Personal Data only in response to a subpoena, court order or other governmental request, or when Transcriptic believes in good faith that disclosure is reasonably necessary to protect the property or rights of Transcriptic, third parties or the public at large.

CONTROL OF YOUR INFORMATION

If you have signed up to receive marketing information from Transcriptic, you have the right at any time to change what types of information you receive or to stop receiving any information completely at any time using the relevant link in the marketing emails or by contacting us.. You will only begin receiving marketing information if you have explicitly opted-in.

If you are a registered user of a Transcriptic website and have supplied your email address, Transcriptic may occasionally send you an email to tell you about new features, keep you up to date with what's going on with Transcriptic and our products or solicit your feedback.  If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to use the information you provide it in order to help us clarify or respond to your requests or for quality assurance or to help inform us in ways we may support other users; in the latter two cases, without employing your personally-identifying information.

. Transcriptic takes all commercially diligent measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information. Even if you are a user of our services, we will not send marketing information unless you have explicitly opted-in in advance of use.

WE USE COOKIES

A cookie is a small text file created by a website that is stored in the user's computer either temporarily for that session only or permanently on the hard disk (persistent cookie). Cookies provide a way for the website to recognize you and keep track of your preferences. Transcriptic uses cookies to help Transcriptic identify and track visitors, their usage of the Transcriptic website, and their website access preferences. The first time you visit Transcriptic.com you will be shown a message that lets you either accept or decline the use of cookies. If you decline, your information won’t be tracked when you visit our website. A single cookie will be used in our browser only to remember your preference not to be tracked. Transcriptic visitors who do not wish to have cookies placed on their computers may also set their browsers to refuse cookies before using Transcriptic's websites, with the drawback that certain features of Transcriptic's websites may not function properly without the aid of cookies.

BUSINESS TRANSFERS

If Transcriptic, or substantially all of its assets, were acquired, or in the unlikely event that Transcriptic goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of Transcriptic may continue to use your personal information as set forth in this policy.

PROTECTING YOUR INFORMATION

The security of your personal information is important to us, and we implement measures to secure your Personal Data, to the extent collected, to minimize the risks of damage, loss of information, and unauthorized access or use of information, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is absolutely secure. Therefore, while we strive to use commercially acceptable means to protect and secure your Personal Data, we cannot guarantee, and you cannot reasonably expect that the Website and the Transcriptic Platform and its databases will be immune from any wrongdoings, malfunctions, unauthorized interceptions or access, or other kinds of abuse and misuse. If you have any questions about security on the Website, you can contact us at [email protected]

ACCESS TO YOUR PERSONAL DATA

You may send us a request to access the Personal Data that we may collect through your use of the Website or the Transcriptic Platform. We may require that you provide us with additional information to verify your identity.

RETENTION OF INFORMATION

We keep your personal information for no longer than necessary for the purposes for which it is processed. The length of time for which we retain information depends on the purposes for which we collected and use it and/or as required to comply with applicable laws. Where there are technical limitations that prevent deletion or anonymization, we safeguard personal data and limit active use of it.

ADS

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy and Cookies Policy covers the use of cookies by Transcriptic and does not cover the use of cookies by any advertisers.

PRIVACY AND COOKIES POLICY CHANGES

Although most changes are likely to be minor, Transcriptic may change its Privacy and Cookies Policy from time to time, and in Transcriptic's sole discretion. Transcriptic encourages visitors to frequently check this page for any changes to its Privacy and Cookies Policy. If you have a transcriptic.com account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy and Cookies Policy will constitute your acceptance of such change.

USERS FROM OUTSIDE THE UNITED STATES

By using Transcriptic services, you: (i) acknowledge that your information will be processed as described in this Privacy and Cookies Policy; and (ii) consent to having your information transferred to our affiliates and facilities, in the United States or elsewhere, and to the facilities of those third parties with whom we share it as described in this Privacy and Cookies Policy.

REGARDING YOUR PERSONAL DATA FROM THE EU [1]

In all cases, under EU law and pursuant to this policy you may:

  • Request access to your Personal Data. If you are within the EU, this enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.
  • Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.
  • Request erasure of your Personal Data. This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right if you are within the EU to ask us to delete or remove your Personal Data where you have exercised your right to object to processing (see below).
  • Object to processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.
  • Request the restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it.
  • Request the transfer of your Personal Data to a third party you have chosen, via a commonly used machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
  • Withdraw consent. This right only exists where we are relying on consent to process your Personal Data ("Consent Withdrawal"). If you withdraw your consent, we may not be able to provide you with access to the certain specific functionalities of our Site. We will advise you if this is the case at the time you withdraw your consent.

We do not collect any "Special Categories of Personal Data" about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.

 

CONTACT US

If you have any questions or concerns about this Privacy and Cookies Policy, please contact us by email at [email protected] or write to us at:

Transcriptic, Inc..
3565 Haven Avenue, Suite 3

Menlo Park, CA 94025
Attn: Privacy Officer, Privacy Policy Issues

 

 

[1] The General Data Protection Regulation (“GDPR”) is a new European privacy regulation, effective as of May 25, 2018, which replaces the current EU Data Protection Directive (“Directive 95/46/EC”). The GDPR aims to strengthen the security and protection of personal data in the EU and harmonize EU data protection law.